Position: Accounts Receivable/Collections Specialist
Reports to: Accounting Manager
Location:  Maumee, Ohio (onsite)
Employment Type: Contract, 30 - 60 days (with possibility of extension)
 

Job Overview

The Accounts Receivable & Collections Specialist is responsible for managing and collecting outstanding customer accounts, ensuring accurate and timely recording of payments, and maintaining positive customer relationships. This role supports the organization’s cash flow by reducing overdue receivables and improving collection efficiency

Key Responsibilities

• Maintain accurate records of all collection efforts, including notes on customer accounts in the ERP System (SAP)

• Initiate contact with delinquent clients via phone, email, and other communication channels, following established performance matrices 

• Record all cash receipts, incoming and outgoing wire transfers, promptly in the financial system 

• Prepare and escalate accounts to legal counsel or third-party collection agencies when necessary 

• Monitor and manage debt recovery for the Collections Department, driving productivity and training team members 

• Analyze reports and performance metrics to recommend actions to management, ensuring budgetary compliance 

• Communicate with customers to request payment, arrange payment plans, and resolve billing discrepancies 

• Generate financial reports and balance sheets to document profits, losses, and receivables performance 

Qualifications

Education:

• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field (preferred).  Experience may be considered in lieu of. 

Skills:

• Proficiency in accounting practices

• Proficient in Microsoft Office (Word, Excel) and ERP systems (SAP a plus)

• Strong communication and negotiation skills.

• Ability to manage multiple priorities and meet cash targets.

Experience:

• Minimum of 1-2 years in accounts receivable, collections, or related finance roles